Zoho Datacentres: A Complete Guide to Global Data Residency

Understanding where your business data is stored is no longer optional — it's a compliance imperative. Here's everything you need to know about Zoho's global datacentre infrastructure.

Overview: Zoho's Approach to Data Residency

Zoho operates a network of datacentres across multiple continents, giving organisations control over where their data physically resides. Unlike many SaaS providers that funnel all customer data through a single region, Zoho allows you to select your datacentre at the time of account creation — and your data stays in that region throughout its lifecycle.

This approach reflects Zoho's commitment to privacy and sovereignty. As a privately held company with no third-party investors, Zoho has consistently prioritised data protection over ad-driven monetisation. Their datacentre strategy is a direct extension of this philosophy.

Zoho Datacentre Locations

As of 2026, Zoho operates datacentres in the following regions:

United States (US)

Zoho's original and largest datacentre region. Serves customers across the Americas. Domain: zoho.com

European Union (EU)

Located in the Netherlands, serving EU customers with full GDPR-compliant data handling. Domain: zoho.eu

India (IN)

Serves the Indian subcontinent. Aligned with India's data localisation requirements. Domain: zoho.in

Australia (AU)

Serves Australia and New Zealand. Compliant with the Australian Privacy Act. Domain: zoho.com.au

Japan (JP)

Serves the Japanese market with data residency aligned to APPI requirements. Domain: zoho.jp

Canada (CA)

Serves Canadian organisations requiring data to remain within Canadian borders under PIPEDA. Domain: zohocloud.ca

China (CN)

Operated to meet China's strict data localisation laws. Serves the Chinese market. Domain: zoho.com.cn

Saudi Arabia (SA)

Zoho's newest DC region, addressing Middle Eastern data sovereignty requirements. Domain: zohocloud.sa

Why Data Residency Matters

Choosing the right datacentre isn't just a technical decision — it's a legal and strategic one. Here's why it matters:

  • Regulatory compliance: Laws like the EU's GDPR, Singapore's PDPA, Australia's Privacy Act, and India's DPDP Act impose strict rules on where personal data can be stored and processed. Selecting the correct DC ensures your organisation stays compliant.
  • Data sovereignty: Many governments require that citizen data remain within national borders. Zoho's regional DCs make this achievable without sacrificing the benefits of a cloud-first SaaS platform.
  • Performance: Data stored closer to your users means lower latency. An Australian company using the AU datacentre will see faster load times than one routed through the US.
  • Risk management: Understanding your data's physical location is essential for risk assessments, audit trails, and incident response planning.

Key Compliance Frameworks by Region

Region Key Regulation Zoho DC
European UnionGDPREU (Netherlands)
United StatesCCPA, HIPAA (varies)US
IndiaDPDP Act 2023IN
AustraliaPrivacy Act 1988AU
JapanAPPIJP
CanadaPIPEDACA
SingaporePDPAUS or IN (nearest)
Saudi ArabiaPDPLSA

How Nexivo Helps You Choose the Right Datacentre

As a Zoho partner, Nexivo helps organisations navigate the datacentre selection process as part of our implementation services. Here's what that looks like:

  1. Compliance assessment: We identify which regulations apply to your business based on where you operate, where your customers are, and what kind of data you handle.
  2. DC recommendation: Based on the assessment, we recommend the optimal Zoho datacentre — balancing compliance requirements with performance needs.
  3. Migration planning: If you're already on Zoho but in the wrong DC, we help plan and execute a datacentre migration with minimal disruption.
  4. Ongoing governance: Our AI-powered operations platform continuously monitors your Zoho configuration to ensure data handling policies remain aligned with your chosen DC's requirements.

Key Takeaways

  • Zoho operates 8 datacentre regions spanning every major market.
  • Your DC choice is made at account creation and determines where all your data is stored.
  • Selecting the right DC is critical for regulatory compliance, performance, and data sovereignty.
  • Nexivo provides expert guidance on DC selection, migration, and ongoing compliance monitoring.
  • If you're unsure which DC is right for your organisation, get in touch — we'll help you make the right call.